Limited Lifetime Warranty


Manufacturer warrants to you, the original purchaser of manufacturers products that this product will perform in-service without substantial impairment of operation when properly installed and maintained in a suitable application for as long as you own and reside in the home in which the products were installed. This warranty does not apply to commercial properties, schools, churches, apartments or rental properties. Upon sale of the home, the new homeowner will be covered for ten years from the original purchase date of the windows. It is the responsibility of the homeowner to provide proof of purchase as a method of establishing the date of installation. This is a requirement for coverage under the provisions of this warranty.



Aluminum and Vinyl Materials – Warranted against deterioration, cracking, flaking, peeling, rusting and blistering of frames and sash members.

Component Parts and Screens – Mechanical components such as balances and locks are warranted not to break under normal operating conditions. Warranty does not apply to damage caused by improper installation, misuse, vandalism or other external forces beyond Manufacturers control.

Screen material – Warranted against rust and rotting for as long as you live in your home. This warranty does not cover torn screens, so handle them with care. ** CAUTION Screens are intended to deter insect penetration. They are not to prevent entry or to keep objects or persons from falling through the screen.

Insulated Glass Unites – Manufacturer warrants that insulated glass units will be free from seal failure that causes moisture/film between the interior glass surfaces (also known as “fogged glass”) for as long as you own your home.

This warranty does not included glass breakage or stress cracks under any circumstances. Manufacturer assumes no responsibility for insulated glass failures under these conditions:

Faulty installation, use in a refrigeration system, installations subject to abnormal stress, heat, vibrations, or chemicals. Marks, scratches, spots, blemishes or streaks on any glass surface, which are not plainly visible from all viewing angles of a distance of 6 feet, will not be covered under this warranty.


In the event of a warranty claim, the owner must notify AFFORDABLESTORMWINDOWS.COM via the RMA request. Such notification must contain the following information:

  • Name, Address and Telephone Number of owner
  • Proof of Purchase with date of sale or problem for which warranty is requested
  • The product involved in the claim

Replacement parts are available in our office or may be shipped. Shipping and handling charges, where applicable, are the responsibility of the homeowner.


Labor charges are not included under this warranty and neither the manufacturer nor AFFORDABLEWINDOWSCREENS.COM will be responsible for any cost incurred in the removal, replacement, installation or reinstallation of the insulated glass unit or any part thereof furnished by the manufacturer under this limited lifetime warranty. If in-hour service is quested, a service or rip charge is applicable.

Manufacturer warrant that their products will perform in-service without substantial impairment of operation when properly installed and maintained in a suitable application. All other causes for material failure including, but not limited to, damage due to faulty installation, accidental or intentional damage, settlement of the house, atmospheric pollution, salt corrosion, normal weathering of surfaces such as fading or color change, or other causes beyond the control of the manufacturer are excluded. Damage caused by fire, flood, lightning, hail, windstorm, earthquake, or other acts of God are excluded from this warranty.

Manufacture reserves the right to discontinue or change any product. If the part or component for this product originally installed is not available, manufacturer reserves the right to substitute such part or component for another.

Manufacture, at its exclusive option, will provide a new product or provide a part or component of a product, only after having determined that the manufacturer’s product does not conform to the warranties contained herein. Manufacturer does not warrant any window that exceeds our maximum size limitations as stated in the manufacturers Dealer Price Book for different windows.

Condensation on the exposed surfaces of the glass and/or framing material is a natural result of excessive moisture in the house and does not indicate a defective product or faulty installation. Additional information is available upon request. Window performance may vary or change over time.

Some states do not allow the exclusion or limitation of incidental or consequential damages or the limitation of remedies for breach of warranty, so the above limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state. Neither AFFORDABLESTORMWINDOWS.COM nor any representative of manufacturer has the authority to alter or change this warranty either orally or in writing. This limited warranty is effective for all manufacturers windows sold after May 29, 2002. Any previous warranties will continue to apply according to their terms to products manufactured by manufacturer.